HHS Philosophy

Shouldn't every Texan be able to easily access and use the health and human services provided by our State agencies? Texas HHS believes the answer is yes. We're dedicated to developing client-focused policies, programs and delivery systems.

We work to continually improve our customer service, quality of care, and health outcomes through these guiding principles:

• Texans are entitled to openness and fairness, and the highest ethical standards from us, their public servants.
• Taxpayers, and their elected representatives, deserve conscientious stewardship of public resources and the highest level of accountability.
• Texans should receive services in an individualized, coordinated, and efficient manner with a focus on providing opportunities to achieve greater independence.
• Stakeholders, customers, and communities must be involved in an effort to design, deliver, and improve services and to achieve positive health outcomes and greater self-sufficiency.